Artificial intelligence is reshaping call centres from reactive cost centres into proactive, insight-driven customer experience hubs. When deployed thoughtfully, 콜센터 내 AI can shorten queues, personalise interactions, empower agents, and unlock powerful operational efficiencies – all at the same time. By leveraging how AI optimizes customer journeys from start to finish, organisations can deliver seamless, personalised experiences across every touchpoint.This guide explores what AI in c [...]

Launching a startup is an exciting journey filled with opportunities and challenges. While the primary goal of many entrepreneurs is to see their innovative ideas take flight, the ultimate measure of success often lies in the startup’s ability to generate profit. Turning a fledgling business into a profitable venture requires strategic planning, diligent execution, and an understanding of key business principles. In this article, we explore practical tips that can help you transform your startup [...]